About Us

Since 2002, Silicon Valley Systems has provided reliable and affordable IT support for small and medium-sized businesses.

We know IT is a language unto itself. We speak it, but you don’t, and that language barrier frustrates and stresses you. We understand, which is why we patiently take the time to explain — in plain, simple English — what the problem is, how we’re going to solve it, and how long it’s going to take. Then we’ll follow through, always simplifying whatever technical information we have to tell you.

Here’s a story that typifies what we see all the time

A company with 10 computers had a relatively simple problem, so the owner called the IT company. But the technician couldn’t understand what the problem was, so instead of showing poise and restraint, he lost his composure, yelled at the owner, and hung up.

What kind of service professional does that? Unfortunately, too many small and medium-sized businesses experience similar nightmares when they’re served by big, impersonal entities. The technicians don’t know them, don’t understand them, and treat them as just a number.

This kind of company seeks us out because we value them. We are IT professionals who care, so we will never show frustration when you don’t understand the nuances of IT language.

We also know that when there's a problem, you need it solved now — not when it's convenient for the technician. We are dedicated to keeping your computer systems optimized at all times. After all, what good is technology if it isn’t there when you need it? You’ve got other parts of your business to deal with. We’ll handle the IT.

Contact us today to discover how we can keep you focused on your business and not your technology. You might not understand the language, but here’s something you will understand: Your problem will be solved.

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